Stokes Auction - Boardman Orwiler Corporation

Code of Ethics and Conduct
Stokes Auction – Family-Owned Auction Company

At Stokes Auction, our mission is to deliver personalized, trustworthy auction services to individuals, businesses, and estates. We are dedicated to upholding the highest standards of integrity, professionalism, and customer service in all our dealings.

Honesty

• With Clients: We commit to providing honest and well-informed advice regarding the market value of consigned property. Our appraisers will deliver fair market appraisals based on expertise and sound judgment, offered in writing for a reasonable fee.
• In Public: We protect the integrity of the auction process by preventing fraudulent or unethical conduct, including prohibiting sellers or their agents from bidding on their own items to artificially inflate bids.

Fairness

• We treat all parties—sellers and buyers—with fairness, protecting the interests of the owner as we would our own.
• Auction rules will be clearly communicated, both verbally and in writing, and strictly enforced regardless of personal or business relationships.
• Employees shall avoid situations where personal gains could compromise objectivity or the company's reputation.

Customer Privacy and Confidentiality

• We will securely maintain all auction-related information, safeguarding personal and sensitive data of consignors and buyers.
• All employees must adhere to the company’s Privacy Policy to ensure confidentiality.

Legal Compliance

• We stay informed about laws and regulations affecting our industry to provide accurate advice and comply fully with all applicable federal, state, and local statutes, including those relating to automotive sales, real estate, firearms, and other regulated sectors.

Fair Competition

• We will compete honestly and ethically, emphasizing superior service and performance.
• Criticism of competitors will be truthful and respectful; we will not engage in deceptive or unfair practices to gain advantage.

Equal Opportunity & Diversity

• We are committed to providing equal employment opportunities, fostering a diverse and inclusive workplace.
• Discrimination or retaliation based on race, gender, age, religion, sexual orientation, disability, or any protected category is strictly prohibited.

Employee Safety & Workplace Environment

• We prioritize a safe and healthy work environment for all employees.
• We maintain a drug-free workplace and carefully consider candidates’ lifestyles to ensure safety and professionalism.